Privacy Policy

Last Updated: FEBRUARY 4TH, 2026

The CTRL Room (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, book an experience, enter a giveaway, or otherwise interact with us.

By using this website, you agree to the practices described in this Privacy Policy.

1. INFORMATION WE COLLECT

We may collect the following types of information:

Personal Information (Voluntarily Provided):

  • Name

  • Email address

  • Phone number

  • Booking details

  • Giveaway entry information

Automatically Collected Information:

  • IP address

  • Browser type and device information

  • Pages visited and time spent on the website

  • Referral sources

2. HOW WE USE YOUR INFORMATION

We use your information to:

  • Process bookings and inquiries

  • Administer giveaways and promotions

  • Send confirmations, updates, and notifications

  • Communicate marketing and promotional information (with consent)

  • Improve our website, services, and customer experience

  • Comply with legal and regulatory obligations

3. EMAIL & MARKETING COMMUNICATIONS

By submitting your email address, you consent to receive communications from The CTRL Room. You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or contacting us directly.

We do not sell, rent, or trade your email address or personal information.

4. GIVEAWAYS & PROMOTIONS

Information collected for giveaways or promotions is used solely for administering the promotion, contacting winners, and marketing communications unless otherwise stated. Giveaway information is handled in accordance with our Official Giveaway Rules & Disclaimers.

5. COOKIES & TRACKING TECHNOLOGIES

We may use cookies and similar technologies to enhance your browsing experience and analyze website traffic. You may adjust your browser settings to disable cookies; however, some website features may not function properly.

6. SHARING YOUR INFORMATION

We may share your information with trusted third-party service providers who assist with:

  • Booking and payment processing

  • Email marketing platforms

  • Website hosting and analytics

These providers are authorized to use your information only as necessary to perform services on our behalf.

We may also disclose information if required by law or to protect our legal rights.

7. DATA SECURITY

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. DATA RETENTION

We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

9. YOUR RIGHTS

Depending on your location, you may have the right to:

  • Request access to your personal data

  • Request correction or deletion of your data

  • Withdraw consent for marketing communications

To exercise these rights, please contact us using the information below.

10. CHILDREN’S PRIVACY

Our website and services are intended for individuals 21 years of age or older. We do not knowingly collect personal information from minors.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

12. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

13. CONTACT US

If you have questions about this Privacy Policy or how your information is handled, please contact us through the website contact form.